Base
Rule2026-218212026-10-26

Enhancing the Ability of Consumers To Control the Robocalls

Federal Communications Commission

Abstract

In this document, the Federal Communications Commission (Commission) modifies rules to ensure that consumers can revoke consent for robocalls they no longer wish to receive while continuing to receive those they still want. We also modernize our rules to ensure that consumers have clear, simple, and automated ways to revoke consent while streamlining callers' ability to process revocations. Specifically, we allow callers to interpret a revocation request as applying only to the specific category of informational robocalls to which the revocation was directed, allow callers to designate an exclusive means to revoke consent, and amend the exemption from the consent requirement for financial institutions to allow them to more easily alert customers to fraudulent activity on their account. In addition, we delegate authority to the Consumer and Governmental Affairs Bureau (CGB) in consultation with the Enforcement Bureau (EB) to review our robocall rules to ensure that those rules are clear and easy to read.

Action & Dates

Action
Final rule.
Dates
Effective November 25, 2026.
Effective Date
2026-11-25

CFR References

Topics

Communications common carriersReporting and recordkeeping requirementsTelecommunicationsTelephone

Document Excerpt

Document Headings Document headings vary by document type but may contain the following: the agency or agencies that issued and signed a document the number of the CFR title and the number of each part the document amends, proposes to amend, or is directly related to the agency docket number / agency internal file number the RIN which identifies each regulatory action listed in the Unified Agenda of Federal Regulatory and Deregulatory Actions See the Document Drafting Handbook for more details. Federal Communications Commission 47 CFR Part 64 [CG Docket No. 02-278; FCC 26-67; FR ID 373556] AGENCY: Federal Communications Commission. ACTION: Final rule. SUMMARY: In this document, the Federal Communications Commission (Commission) modifies rules to ensure that consumers can revoke consent for robocalls they no longer wish to receive while continuing to receive those they still want. We also modernize our rules to ensure that consumers have clear, simple, and automated ways to revoke consent while streamlining callers' ability to process revocations. Specifically, we allow callers to interpret a revocation request as applying only to the specific category of informational robocalls to which the revocation was directed, allow callers to designate an exclusive means to revoke consent, and amend the exemption from the consent requirement for financial institutions to allow them to more easily alert customers to fraudulent activity on their account. In addition, we delegate authority to the Consumer and Governmental Affairs Bureau (CGB) in consultation with the Enforcement Bureau (EB) to review our robocall rules to ensure that those rules are clear and easy to read. DATES: Effective November 25, 2026. FOR FURTHER INFORMATION CONTACT: Contact Richard D. Smith Richard.Smith@fcc.gov , Consumer and Governmental Affairs Bureau, (717) 338-2797. For information regarding the Paperwork Reduction Act (PRA) information collection requirements contained in the PRA, contact Cathy Will…

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Related Documents

Other Federal Register documents from the same docket.

Full Document

Citation: 91 FR 67214