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Rule2024-045872024-03-05

Strengthening the Ability of Consumers To Stop Robocalls

Federal Communications Commission

Abstract

In this document, the Federal Communications Commission (Commission) adopts new rules and codifies previously adopted protections that make it simpler for consumers to revoke consent to unwanted robocalls and robotexts while requiring that callers and texters honor these requests in a timely manner. Specifically, the Commission adopts rules to make clear that revocation of consent can be made in any reasonable manner, require that callers honor do-not-call and consent revocation requests within a reasonable time not to exceed ten business days of receipt, and limit text senders to a one-time text message confirming a consumer's request that no further text messages be sent under the Telephone Consumer Protection Act (TCPA).

Action & Dates

Action
Final rule.
Dates
Amendatory instruction 2 (adding 47 CFR 64.1200(a)(12)) is effective April 4, 2024, and amendatory instruction 3 (revising 47 CFR 64.1200(a)(9)(i)(F) and (d)(3) and adding 47 CFR 64.1200(a)(10) and (11)) is delayed indefinitely. The Federal Communications Commission will publish a document in the Federal Register announcing the effective date.
Effective Date
2024-04-04

CFR References

Topics

Communications common carriersReporting and recordkeeping requirementsTelecommunicationsTelephone

Document Excerpt

Document Headings Document headings vary by document type but may contain the following: the agency or agencies that issued and signed a document the number of the CFR title and the number of each part the document amends, proposes to amend, or is directly related to the agency docket number / agency internal file number the RIN which identifies each regulatory action listed in the Unified Agenda of Federal Regulatory and Deregulatory Actions See the Document Drafting Handbook for more details. Federal Communications Commission 47 CFR Part 64 [CG Docket No. 02-278; FCC 24-24; FR ID 205127] AGENCY: Federal Communications Commission. ACTION: Final rule. SUMMARY: In this document, the Federal Communications Commission (Commission) adopts new rules and codifies previously adopted protections that make it simpler for consumers to revoke consent to unwanted robocalls and robotexts while requiring that callers and texters honor these requests in a timely manner. Specifically, the Commission adopts rules to make clear that revocation of consent can be made in any reasonable manner, require that callers honor do-not-call and consent revocation requests within a reasonable time not to exceed ten business days of receipt, and limit text senders to a one-time text message confirming a consumer's request that no further text messages be sent under the Telephone Consumer Protection Act (TCPA). ( printed page 15757) DATES: Amendatory instruction 2 (adding 47 CFR 64.1200(a)(12) ) is effective April 4, 2024, and amendatory instruction 3 (revising 47 CFR 64.1200(a)(9)(i)(F) and (d)(3) and adding 47 CFR 64.1200(a)(10) and (11) ) is delayed indefinitely. The Federal Communications Commission will publish a document in the Federal Register announcing the effective date. FOR FURTHER INFORMATION CONTACT: Richard D. Smith of the Consumer and Governmental Affairs Bureau at (717) 338-2797 or Richard.Smith@fcc.gov . For information regarding the Paperwork Reduction Act (PRA) information colle…

Read full document on FederalRegister.gov →

Related Documents

Other Federal Register documents from the same docket.

Full Document

Citation: 89 FR 15756

Strengthening the Ability of Consumers To Stop Robocalls — Federal Register 2024-04587 | Open Gov by Base