Privacy Act of 1974; System of Records

Document Headings Document headings vary by document type but may contain the following: the agency or agencies that issued and signed a document the number of the CFR title and the number of each part the document amends, proposes to amend, or is directly related to the agency docket number / agency internal file number the RIN which identifies each regulatory action listed in the Unified Agenda of Federal Regulatory and Deregulatory Actions See the Document Drafting Handbook for more details. Federal Communications Commission [FR ID 372595] AGENCY: Federal Communications Commission. ACTION: Notice of a modified system of records. SUMMARY: The Federal Communications Commission (FCC, Commission, or Agency) proposes to modify a system of records, FCC/WCB-6, USAC Customer Relationship Management (CRM), subject to the Privacy Act of 1974, as amended. This action is necessary to meet the requirements of the Privacy Act to publish in the Federal Register notice of the existence and character of records maintained by the Agency. The Universal Service Administrative Company (USAC), under the direction of the Commission and, by delegation, of the Commission's Wireline Competition Bureau (WCB), administers the Universal Service Fund (USF) programs and certain programs funded by Congressional appropriations (appropriated programs). This system of records contains information about individuals who are customers, participants, and stakeholders of the programs who submit complaints and requests for assistance to USAC to address issues with their program participation. The modification includes the addition of one new routine use. DATES: This modified system of records will become effective on October 19, 2026. Written comments on the routine uses are due by November 18, 2026. The routine uses in this action will become effective on November 18, 2026, unless comments are received that require a contrary determination. ADDRESSES: Send comments to Shana Yates, FCC, 45 L Street NE, …