Base
Rule2026-165032026-08-13

Empowering Broadband Consumers Through Transparency

Federal Communications Commission

Abstract

In this document, the Federal Communications Commission (Commission) eliminates or modifies certain broadband label requirements to ensure that consumers have clear, accurate, and concise information when shopping for broadband plans. Specifically, the Commission enables providers to describe label information in a natural, conversational style over the phone; simplify fee presentation to avoid clutter; remove outdated information from the label; use links or icons at point-of-sale to avoid unwieldy amounts of information that can overwhelm consumers; and eliminate requirements that go beyond our mandate. At the same time, the Commission ensures the labels remain accessible to people with disabilities, and that labels are displayed in the same language(s) used when marketing a service.

Action & Dates

Action
Final rule.
Dates
Effective September 14, 2026, except for instruction 3 (Sec. 8.1(a)), which is delayed indefinitely. The Commission will publish a document in the Federal Register announcing the effective date.
Effective Date
2026-09-14

CFR References

Topics

CommunicationsConsumer protectionLabelingReporting and recordkeeping requirementsTelecommunicationsTelephone

Document Excerpt

Document Headings Document headings vary by document type but may contain the following: the agency or agencies that issued and signed a document the number of the CFR title and the number of each part the document amends, proposes to amend, or is directly related to the agency docket number / agency internal file number the RIN which identifies each regulatory action listed in the Unified Agenda of Federal Regulatory and Deregulatory Actions See the Document Drafting Handbook for more details. Federal Communications Commission 47 CFR Part 8 [CG Docket No. 22-2, GN Docket No. 25-133; FCC 26-48; FR ID 361584] AGENCY: Federal Communications Commission. ACTION: Final rule. SUMMARY: In this document, the Federal Communications Commission (Commission) eliminates or modifies certain broadband label requirements to ensure that consumers have clear, accurate, and concise information when shopping for broadband plans. Specifically, the Commission enables providers to describe label information in a natural, conversational style over the phone; simplify fee presentation to avoid clutter; remove outdated information from the label; use links or icons at point-of-sale to avoid unwieldy amounts of information that can overwhelm consumers; and eliminate requirements that go beyond our mandate. At the same time, the Commission ensures the labels remain accessible to people with disabilities, and that labels are displayed in the same language(s) used when marketing a service. DATES: Effective September 14, 2026, except for instruction 3 (§ 8.1(a)), which is delayed indefinitely. The Commission will publish a document in the Federal Register announcing the effective date. ADDRESSES: Federal Communications Commission, 45 L Street NE, Washington, DC 20554. FOR FURTHER INFORMATION CONTACT: For further information about the Report and Order ( Order ), contact Michelle Branigan of the Consumer and Governmental Affairs Bureau at (202) 418-1345 or Michelle.Branigan@fcc.gov . SU

Read full document on FederalRegister.gov →

Related Documents

Other Federal Register documents from the same docket.

Full Document

Citation: 91 FR 52251