Telemarketing Sales Rule

Document Headings Document headings vary by document type but may contain the following: the agency or agencies that issued and signed a document the number of the CFR title and the number of each part the document amends, proposes to amend, or is directly related to the agency docket number / agency internal file number the RIN which identifies each regulatory action listed in the Unified Agenda of Federal Regulatory and Deregulatory Actions See the Document Drafting Handbook for more details. Federal Trade Commission 16 CFR Part 310 RIN 3084-AB19 AGENCY: Federal Trade Commission. ACTION: Notice of proposed rulemaking. SUMMARY: The Federal Trade Commission (“FTC” or “Commission”) proposes to amend the Telemarketing Sales Rule (“Rule”) to extend its coverage to inbound telemarketing calls by consumers to technical support services— i.e., calls that consumers make in response to an advertisement through any medium or to a direct mail solicitation. The proposed amendment is necessary in light of the widespread deception and consumer injury caused by tech support scams. The amendment would provide the Commission with the ability to obtain stronger relief in cases involving tech support scams, including civil penalties and consumer redress. DATES: Comments must be received by June 17, 2024. ADDRESSES: Interested parties may file a comment online or on paper by following the instructions in the Request for Comment part of the SUPPLEMENTARY INFORMATION section below. Write “Telemarketing Sales Rule ( 16 CFR part 310 —NPRM) (Project No. R411001)” on your comment, and file your comment online at https://www.regulations.gov . If you prefer to file your comment on paper, mail your comment to the following address: Federal Trade Commission, Office of the Secretary, 600 Pennsylvania Avenue NW, Mail Stop H-144 (Annex T), Washington, DC 20580. FOR FURTHER INFORMATION CONTACT: Benjamin R. Davidson, (202) 326-3055, bdavids…